This is the error message he says he sees:
Hidden/Spoiler:
*EDIT*
I think I know why it's not working. I think he's signing in on the GT Home page and not the forum, which is why he is getting these problems. so I signed in with the homepage and got the same result. This seems to be a site error and not a problem with Keenmike. Could someone fix that? GT's homepage has gotten really buggy recently :\